I regularly use Fed Ex to ship samples and supplies to and from Africa and Europe through my research lab and non-profit organization, and I guarantee that making me an enemy will lose Fed Ex much more than the $189 I am apparently not entitled to because of internal date policies I was not informed of at the time that Fed Ex staff also failed to collect the information necessary to successfully ship the package. I have spent weeks on the phone and on the internet trying to resolve this and trouble shoot it, and it's been a total nightmare.
#Office max gainesville fl full#
I am requesting a full refund, and frankly at this point an apology. I was not informed of this at the time, as there is no way I would have paid nearly $200 to send a calendar without any guarantee or accountability for delivery on Fed Ex's part. I have called several times, and have been hung up on after being told that no refunds would be provided for packages shipped ON THE SPECIFIC DATE that I shipped my package. However, unlike at the superstores or local grocery markets where you'll find blue and black pens, standard 8' x 11' paper and. Yes, we carry pens, printer paper, printer ink cartridges and paperclips. That was about a week of phone calls, but I finally have my package back. Pens, Paper, Ink and More The beauty of Gainesville, FL Office Depot & OfficeMax locations are that we don't just carry standard supplies. It is an address I have not lived at for several years and can only assume they default chose whatever address popped up in the system for my name.
The package was then shipped back to the US where it was delivered to an address that isn't mine. The package arrived in Europe, and Fed Ex in Europe refused to deliver it because it had no email address or phone number for the recipient (which I had not been prompted to, or given the opportunity to, provide). At the time, in the store, I was not asked to provide an email address or phone number for the recipient. I paid $189.58 to ship a calendar to the czech republic.
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